Please fill in the form below if you are interested in a Private Cruise Excursion
Frequently asked questions
Every itinerary is specified to each ship’s docking time. We will do our best to show you as much as possible depending on your requirements.
We will get you back in time for the ship’s departure time. We always allow some extra time for any unforeseen happening for our return to the cruise terminal.
After you request a booking, we will create the tour on our booking system. We will generate an invoice which will be emailed to you along with the booking confirmation.
We will make the bookings for all attractions you wish to visit and add the amount to the previously created invoice. We need every passenger’s age to make appropriate bookings.
The invoice will have payment information on. You can pay by bank transfer, PayPal, cheque or a debit/credit card over the phone.
If the booking is in advance, we will normally require a small deposit (£50-£100 depending on the full amount) to secure your place. The deposit is non-refundable. If it is within a closer range, we will ask for the full amount before your booking date.
On the day
We can park very close to the ship as Port of Portland is quite small compared to other terminals.
Our guides will normally meet passengers by the gangway with a sign: Discover Dorset – Your Name
In the case of cancellation in advance, you may loose the deposit, however we will refund you the rest of the amount (if already made a payment).
If you have to cancel on the day, for example your cruise ship is unable to dock, we will only charge you for the necessary fees, this is of course unique to each booking. We will make a decision based on the circumstances and the cost we occurred without completing your trip.